FAQ

Yes, all of our products are halal certified. That means they are free from alcohol, animal-derived ingredients, and anything considered impure so you can wear them with peace of mind.

Clean beauty means our formulas are free from harmful or questionable ingredients like parabens, sulfates, and phthalates. They're kind to your skin and better for the environment.

Never. We are proudly 100% cruelty free and always will be.

Our products are made in China in top-tier factories known for their high standards, innovation, and quality. We work only with partners we trust.

Yes, our makeup is formulated to be gentle on all skin types, including sensitive skin.

Orders are processed within 2 to 4 business days. Shipping times vary by location and are shown at checkout.

Yes, we ship worldwide and offer tracked delivery to keep you updated every step of the way.

Shipping is free on orders over €60. Under €60 rates depend on your location and will be shown before checkout.

Yes, you have 30 days to return unopened and unused items. Just contact us and we’ll help you with the process.

Click here for more information. We’ll make it right.

Once your order is shipped, you’ll receive a tracking link by email.

First check the tracking link. If it looks stuck or delayed, contact us and we’ll check in with the courier for you.

If your order hasn’t shipped yet, we’ll do our best to make changes. Once it’s on the way, we can no longer modify it.

No, you can check out as a guest. But having an account makes reordering and tracking easier.

Click Forgot password on the login page and follow the instructions in your email.

Log in to your account and go to your profile to update your name, address, or

Yes, your information is securely stored and handled with care. We never share your data without your consent.

Email us your request and we’ll delete your account and data within 5 business days.